Privacy Policy

Effective Date: July 22, 2025

1. Who we are

Renew Crew 413 (“we,” “us,” or “our”), also doing business as Renew Crew, provides power washing and other seasonal services across New England. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, apps, and services.

2. What information we collect

We may collect:

• Contact details: name, email, phone number, address.

• Service information: property type, service date, and related preferences.

• Payment details: billing information, processed securely via our provider.

• Website usage data: IP address, browser, device, cookies, and analytics (e.g. Google Analytics).

We collect directly (forms, bookings), and via automated tools (cookies, analytics). 

3. Why we collect it

We use your info to:

• Provide services, schedule services, and send confirmations.

• Process payments and send invoices.

• Improve our website and marketing.

• Communicate with you—updates, reminders, and promotions.

• Meet legal and security obligations.
  
  
  

4. How we share your data

We may share your information with:

• Service providers: e.g., payment processors, booking platforms.

• Legal authorities: if required by law or to enforce our policies.

• Business transfers: in case of a sale or merger (with notice).
  We do not sell or rent your personal info.
  
  
  

5. Data security & retention

We safeguard your data using industry-standard measures (SSL, secure storage).
We retain personal info only as long as necessary—for service delivery, accounting, or legal compliance—and delete it securely afterward. 

6. Your privacy rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.

• Opt-out of email marketing or data-sharing where applicable.

• Lodge a complaint with authorities if dissatisfied.

• Children under 13: We do not knowingly collect data from children under 13. Any such data discovered will be deleted. 

7. Cookies & tracking

Our site uses cookies and analytics tools to analyze usage. You can modify your preferences in your browser settings.

8. Changes to this policy

We may update this policy (e.g., when services or legal obligations change). We'll post the updated policy with the new effective date and notify you if required. 

9. Contact us

For inquiries or exercising your privacy rights, please contact:

Renew Crew 413 / Renew Crew
Email: renewcrew413@gmail.com
Phone: (413) 406‑2436