Effective Date: July 22, 2025

Welcome to Renew Crew 413 (“we”, “us”, “our”), doing business as Renew Crew. By using our services—whether through our website, booking system, or in person—you agree to these Terms of Use. Please read them carefully.

1. Agreement & Acceptance

By accessing our website or booking our services, you (“Client”, “you”, “your”) acknowledge you’ve read, understood, and agree to these Terms of Use. If you do not agree, please refrain from using our site or services. These terms form a binding agreement governing your use of our services. 

2. Services Provided

We deliver residential and commercial power washing and seasonal services (e.g., gutter prep, leaf and salt stain removal, warehouse floor cleaning). Specific service details are outlined in the service descriptions on our website.

3. Intellectual Property

All text, images, logos, videos, and other content on our website are the exclusive property of Renew Crew and are protected by intellectual property laws. You may not copy, reproduce, distribute, or display any content material without our written consent. 

4. User Conduct

You agree not to:

• Violate federal, state, or local laws or regulations
  
  

• Impersonate others or provide false information
  
  

• Interfere with our systems or user security
  
  

• Use our services for fraudulent or unlawful purposes

5. Booking, Payment & Cancellations

• Booking: Confirmed when you submit a booking request and receive confirmation from us.
  
  

• Payment: Full payment or deposit is due per the invoice before services are rendered.
  
  

• Changes/Cancellations: Cancellations or rescheduling must be made at least 48 hours before the scheduled service. Late changes may incur fees.
  
  

6. Limited Liability & Disclaimer

Our services are provided “as is” and “as available.” We are not responsible for:

• Any consequential, incidental, or indirect damages
  
  

• Damage from neglect, improper use, or external factors like weather
  Our total liability is capped at the amount you paid for the service. 

7. Warranties

Except as explicitly stated, no other warranties—express or implied—are provided, including merchantability or fitness for a particular purpose.

8. Indemnification

You agree to indemnify and hold harmless Renew Crew and its affiliates, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

9. Termination

We reserve the right to suspend or terminate your access if you violate these Terms. In the event of termination, pre-paid but unused service fees may be refunded at our discretion. 

10. Dispute Resolution & Governing Law

These Terms are governed by the laws of Massachusetts (rejecting conflict-of-law rules). Any disputes will be resolved in state or federal courts of Massachusetts. 

11. Amendments

We may update these Terms. Any changes will be posted here with a revised “Effective Date.” Continued use of our services after updates constitutes acceptance of the revised Terms. 

12. Severability

If any provision is deemed invalid, the remaining provisions remain fully enforceable.

13. Entire Agreement

These Terms, along with our Privacy Policy, comprise the full agreement between you and Renew Crew and supersede prior communications or agreements. 

14. Contact Information

Questions? Contact us at:

Renew Crew / Renew Crew 413
Email: renewcrew413@gmail.com

Phone: (413) 406-2436

Consent:

By using our website or booking services, you affirm you've read and agree to these Terms of Use.